Praise from our Truckee clients
Second Home Care has allowed us to own a vacation home in Tahoe Donner by eliminating the high cost of a property management company! It is truly a great service at an affordable price!
Second Home Care has managed our Tahoe vacation properties for the past four years. Their customer focus, reliability, and cost make them the best in the business. SHC has been invaluable to us!
Second Home Care takes all the worry out of second home ownership. Everything from turning off an oven to finding a broken water pipe before it got to be a real disaster, they have done it for us with a great attitude and delivered it with high quality. Try them, you’ll never go back to doing it yourself.
Stunning Customer Service!The crew have been amazing. We switched to them after using another company for a few years and after we kept waiting for email responses and a pretty abysmal lack of communication. Second Home Care has been as diligent with our place in Tahoe Donner as we would be. Their responsiveness has been out of this world and they are SUPER helpful. SO GLAD we found them!!! Amazing!!!!!
The team at Second Home are all fabulous. Very responsive and communicative. We have a home in Tahoe Donner that we use as well as rent. They have good processes in place for managing the various programs they run and good relationships with local tradespeople- house cleaning, snow removal, regular inspections and ongoing repair and maintenance needs, etc. I appreciate this group of had working people who help keep our home in good condition and keep us apprised of any issues. They try to accommodate all their client’s needs and the rare occasion not able to help it was a very last minute request we made during the worst snow storm of the year - very reasonable.
Simply put, SHC was an excellent decision in my book and I have not had a single negative experience but could write pages on all of the positive things they have done to help from lining up contractors to simply walking into a spotless, warm, inviting home on a cold winter night.
Need the heat turned up? Forgot to turn something off? Have a contractor coming by but you can’t be there? SHC will take care of it for you. They are friendly and bend over backwards to make sure everything is good - they make it easier for you to enjoy your second home in Truckee. I wish I had found them earlier. Their network of contractors (cleaners, roofers, plumbers, snowplowers, etc) have special network rates - they are like a PPO Health Plan for your house. I highly recommend their service!