Incline Village, Nevada

Regular Service Visits:

• Proactive Inspections

• Regular Spa Maintenance

• House Cleaning

• Restock Supplies

Priority Access to Crucial Services:

• Defensible Space + Yard Clean up

• HVAC Maintenance

• Pest Control

• Carpet, Mattress & Upholstery Cleaning

• Handyman Services

Your 24/7 Local STR Contact:

• Guest Open/Closes

• Guest Assistance

• Concierge Services

• Short Term Rental + HOA Compliance

Seasonal Change-outs:

• Batteries + Filters

• Patio/BBQ Setup + Storage

• Window Washing

• Window Shuttering/Boarding

• Wood Delivery

Home Repair:

• Interior / Exterior Maintenance

• Pressure Washing

• Furniture Setup

• Rental Program Preparation

• Smart Home

• Appliance Repair

• Dryer vent cleaning

Home Care is the core of our service line up. We believe if the home is well cared for, with systems working, it will provide years of enjoyment for your family and guests.

In snowy Truckee, regular home inspections are critical to catching home maintenance needs early and minimizing repair costs. We’ve seen both pests and weather wreak havoc on homes in a short period of time. Our team inspects your home at least once per month to stay on top of any problems. You’ll receive an immediate, time stamped digital report on your property with interior and exterior pictures after every visit. Because with our Alpine weather, seeing is believing.

When you work with Second Home Care Home Management program your home gets regular inspections and all the property & guest services a la cart… without revenue share. You get the property manager services you need and keep more of your rental revenue. It’s the ultimate value.

• One phone number & email for you and your guests to call. Or stop by our office!

• One invoice per month covering all your charges – and one annual statement for taxes!

• Low monthly membership includes regular inspections and access to all a la cart services.

You can rent your own vacation home without being on your own. Our clients depend on us to make sure their home’s are guest ready – clean, warm, water turned on, kitchen lights on, clean hot tubs, and all systems working.

• Guest Greets – We’ll deliver the keys, open the doors and show your guest around. It’s great for the AirBnB Lux properties or any property with high end clients.

• Top shelf cleaning services with a great process, digital reports, and value pricing.

• Ensure Amenities, Paper Products and Standard Cleaning Products are kept stocked so guests have what they need when they arrive.

• Guest Opens – systems checks, lights on, heat up.

• Guest Service – From access issues & quirky delivery requests to hot tub operation & emergency repairs – we are here to ensure your guests have a five star stay.

• Home Close – After your guests leave, we’ll clean, inspect for damages (quick enough to hold deposits), turn off the water, and make sure the home is secured until the next guest.

As Home Managers we know your home and how you want your home to look post clean. We document your home in its “Guest Ready” state so that, when combined with our expert cleaning teams, you’ll get consistently great cleans. Oh – and we bill by the hour, so you only pay for the work done. Total value.

• Documented cleaning expectations, consistent clean team and immediate job updates.

• Hourly Cleans – sometimes your home is left in great shape by two guests, other times a party of 12 leave it a mess. With Second Home Care clients pay only for work needed. You can even set a maximum number of clean hours to ensure you stay on budget.

• We will stock paper towels, toilet paper, cleaning supplies and bathroom amenities.

• We can work with your vacation calendar & clean after every rental, or we can work at your request.

• Even specialty cleaning - from steam cleaning mattresses, clearing dryer vents and deep cleaning grills, carpet cleaning and more - are a simple request with SHC.

• Sanitized homes are safe homes - if clients ever need extra precautions we have electrostatic sprayer and foggers to hit EVERY surface & ensure a virus free home!

There’s nothing a cool as hanging in your hot tub with the snow coming down. But with water at over 100 degrees and guests hopping in and out there’s a lot of room for error. Add our Spa Service to your inspection program and our Certified Pool Operator will keep your spa water clean and balanced. With each spa check you’ll receive an update on water quality, level of Total Dissolved Solids, and maintenance needs. As needed, we’ll empty, clean and refill your spa or change the filters. So when you and your guests arrive it’s ready to relax.